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For any urgent order change or other questions, please send an email directly to support@peptidebenelux.com. If orders have already been processed, unfortunately changes may not be possible.

Handelsonderneming Weijers | Peptide Benelux

Expeditieweg 8-03
6657 KL Boven-Leeuwen
THE NETHERLANDS


KVK: 99622114
BTW: NL005399041B78

Looking to collaborate, source research-grade peptides, or explore distribution opportunities? Our business team is ready to discuss solutions to your needs.

Check our FAQ below!

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FAQs

You have questions, we have answers.

Order & Payment

You can pay safely and easily with the most commonly used European payment options.

Yes. Once payment is completed, you will automatically receive an order confirmation by email.
Didn't receive an email within a few minutes? Check your spam folder or contact us.

We ship for free from the Netherlands to all countries within the European Union.
Most orders are shipped to:

Netherlands & Belgium:
1–2 working days
Germany, France, Luxembourg, Austria:
2–4 working days
Spain, Italy, Portugal:
3–6 business days
Scandinavia (Sweden, Denmark, Finland, Norway ):
4–7 business days
Other European countries: 5–10 business days, depending on location and customs
*Norway* is outside the EU, so import duties or VAT may apply there.

All orders are shipped in secure, discreet packaging.

Yes, as soon as your order has been shipped you will automatically receive an email with the track & trace link.

Returns are only possible under the following conditions:

  • The product is unopened
  • The packaging is undamaged
  • The product is in its original, intact condition.

Due to the nature of our products, and for reasons of safety, hygiene, and quality assurance, we cannot accept returns for opened or damaged items.
This applies in particular to sterile, sealed, or laboratory products, as well as products that have been specially assembled or made to order.
By placing an order, the customer agrees to this returns policy.

Please contact us within 48 hours of receipt.

Something still on your mind?

We would love to help you out! Please send us an email at support@peptidebenelux.com